Terms of Sale & Website Use

Global IT Distributors is an independent distributor of enterprise IT hardware trading in the secondary ("out of channel") market. We are not an authorized reseller, distributor, dealer, service provider, partner, or agent of any manufacturer, and no manufacturer sponsors or endorses us.

Because equipment is sourced out of channel, manufacturer warranty, technical support contracts (for example SmartNet or equivalent programs), software subscriptions, firmware entitlements, and license transfers are not included in a purchase from us and may be unavailable, restricted, or contingent on a separate transaction with the manufacturer. We make no representation that any manufacturer will register, support, or accept an RMA on equipment bought from us.

Where you require manufacturer support, arrange it directly with the manufacturer or an authorized channel and confirm eligibility before you order from us.

Quotes are valid for the period stated on the quote and are subject to prior sale. Availability, lead time, and pricing in the secondary market move constantly; nothing on this website is a binding offer to sell.

An order becomes binding only when we issue a written order acknowledgement or ship. We may decline or cancel any order, including after acknowledgement, where stock is no longer available, where a pricing or specification error is discovered, or where a compliance screen fails. In that case our only obligation is to refund amounts already paid for the cancelled items.

Prices are in US dollars and exclude sales and use tax, duties, brokerage, insurance, and freight unless the quote states otherwise. Resale exemption requires a valid certificate on file before invoicing.

Buyer-initiated cancellations and change orders are accepted only in writing before shipment and may carry costs already incurred, including restocking and special-order charges.

The grade on your quote defines what ships. We use these grades: NEW RETAIL is factory-sealed in original manufacturer packaging. NEW OPEN BOX is unused, with the packaging opened or replaced. NEW PULL is removed unused from new equipment, with no operating hours. REFURBISHED is previously deployed, then inspected, tested to the manufacturer's published specification, cleaned, and returned to a known-good firmware baseline. AS-IS or FOR PARTS is sold untested or known-faulty and is excluded from warranty.

Unless the quote expressly lists them, equipment ships without original packaging, accessories, mounting hardware, rails, cables, transceivers, licenses, activation keys, or media. If an accessory matters, have it written onto the quote before you buy.

Cosmetic condition is not a defect on refurbished equipment. That covers scuffs, rack rash, asset-tag residue, and fan or chassis discolouration.

We buy from vetted trade sources: decommissions, surplus, and established secondary-market suppliers. Everything we take in is inspected and tested. Where we identify equipment as counterfeit, misrepresented, or of doubtful origin, we quarantine it and it does not enter saleable stock.

If you receive a unit you believe is counterfeit or materially misrepresented, stop using it and contact us immediately with the serial number and evidence. We will investigate and, where the claim is confirmed, replace it or refund it in full. That is your remedy for such a claim.

Payment method and terms appear on the quote. Net terms are extended only to accounts approved by us in writing in advance, and we may reduce, suspend, or withdraw terms at any time, including on an open order.

Overdue balances accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower, and you are responsible for reasonable collection and legal costs. We may apply any credit owed to you against any amount you owe us.

Title passes on payment in full in cleared funds. Risk of loss passes on the delivery term stated on the quote. Until title passes we retain a purchase-money security interest in the goods and may file to perfect it.

In-stock orders placed before 2:00 pm Pacific typically ship the same business day from our Las Vegas facility. Ship dates are estimates, not guarantees, and we are not liable for carrier delay.

Inspect every shipment on arrival. Visible transit damage must be noted on the delivery receipt and reported to us within two (2) business days. Shortages, mis-ships, and concealed damage must be reported within five (5) business days of delivery, with photographs and the packing list. After those windows the shipment is accepted as delivered.

Hardware we sell may be subject to US export control law, including the Export Administration Regulations, and to sanctions administered by the US Treasury Office of Foreign Assets Control.

You agree not to export, re-export, transship, or transfer equipment in violation of those laws, and not to supply it directly or indirectly to any restricted or denied party, to any embargoed or sanctioned destination, or for any prohibited military, nuclear, missile, or chemical-biological end use. You will provide end-user and end-use information on request.

For international shipments you are the importer of record and are responsible for duties, taxes, customs clearance, licenses, and local compliance unless the quote states otherwise. Incoterms stated on the quote govern delivery and cost allocation.

Warranty coverage varies by item, condition, and buyer, and the exact term for every line is stated on the quote: 1-year warranty on selected items, with the exact term stated on every quote. The exclusions and RMA process are set out in our Warranty & Returns policy, which forms part of these terms.

EXCEPT FOR THE EXPRESS LIMITED WARRANTY STATED IN THAT POLICY, ALL EQUIPMENT IS SOLD “AS IS” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NO STATEMENT BY ANY EMPLOYEE OR AGENT CREATES A WARRANTY BEYOND THAT POLICY.

You are responsible for confirming that a part is compatible with, and appropriate for, your environment. A quoted part number is an identification, not an engineering recommendation.

Where we decommission or dispose of your equipment, you warrant that you own it or are authorized to dispose of it and that it is free of liens.

You remain responsible for backing up and, where you are able, removing your own data before handover. We perform data destruction by overwriting devices that can be securely wiped and physically destroying those that cannot, and we issue a certificate of destruction per unit.

We do not accept responsibility for data left on equipment beyond performing that process and issuing the certificate, and our liability for an ITAD engagement is limited to the fees paid for that engagement.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO AN ORDER, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, IS LIMITED TO THE AMOUNT PAID FOR THE SPECIFIC ITEM GIVING RISE TO THE CLAIM.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST OR CORRUPTED DATA, NETWORK OR BUSINESS DOWNTIME, OR COST OF SUBSTITUTE EQUIPMENT, EVEN IF WE WERE ADVISED SUCH DAMAGES WERE POSSIBLE.

Any claim arising out of an order must be brought within one (1) year after the cause of action accrues, or it is permanently barred.

These limits allocate risk between two businesses and are reflected in the price. They do not apply to the extent the law does not permit them.

You will indemnify and hold us harmless against claims, losses, and costs arising from your resale, export, deployment, or use of equipment bought from us, your breach of these terms or of export control or sanctions law, and any inaccurate end-user or end-use information you supply.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including supply shortage, carrier or port disruption, labour action, utility or network failure, cyber incident, fire, flood, severe weather, epidemic, war, terrorism, embargo, or government act. Payment obligations already incurred are not excused.

Site content is general information about our inventory and services. Specifications, images, and descriptions are for identification and may not reflect the exact hardware revision, firmware, or configuration you receive. The quote defines what ships.

You may not scrape, crawl for bulk extraction, mirror, resell, or use site content to train a model or build a competing catalog without our written permission. You may not probe, overload, or interfere with the site or attempt to access non-public areas.

Information you give us through this site, by email, by phone, or in chat is handled as described in our Privacy Policy, which forms part of these terms.

These terms are governed by the laws of the State of Nevada, without regard to conflict-of-laws rules. The state and federal courts in Clark County, Nevada have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.

EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR AN ORDER.

If a provision is held unenforceable, the rest stands and the provision is enforced to the maximum extent permitted. Failure to enforce a provision is not a waiver of it. You may not assign an order without our written consent; we may assign to an affiliate or successor.

These terms, the quote, and the policies referenced in them are the entire agreement on their subject and supersede prior discussions. You agree to transact electronically: an emailed acceptance, a signed PDF, or a purchase order sent by email is as effective as ink on paper.

We may update these terms at any time; the version in effect when your order is accepted governs that order.

Questions: contact@globalitdistributors.com or 702-941-3468.